On July 9, 2020, the Honolulu Star-Advertiser published a column by Dr. Tad Iwanuma that highlights the findings of Aimed Alliance’s report, “Trouble in Paradise: Assessing the Outcomes of Payment Transformation in Hawai’i.” The column notes that health plans have responded to the COVID-19 public health crisis by loosening regulations, withdrawing monetary penalties, and developing new codes. This reprieve comes during a time when health care practitioners nationwide are experience high burnout levels. Yet, as determined in our report, Hawai’i primary care physicians have expressed widespread dissatisfaction with HMSA’s Payment Transformation model due to perceived deficient methodology and low financial compensation. This model has not changed, despite the COVID-19 crisis. In contrast, Dr. Iwanuma commends payers who are lifting regulations and penalties and putting patients before paperwork. He suggests the temporary lifting of regulations offer a glimpse into what collectively could be pursued in the future to prevent burnout and improve medical care. Read the full article here.