On August 17, 2023, thirty-four organizations sent a letter to Payer Matrix urging it to stop self-identifying as a “patient advocacy company” and a “leading patient advocate”. The letter recognized that patient advocacy organizations aim to advocate on behalf of their community to ensure their voices, concerns, and stories, are heard and responded to by actors within the health care system including, but not limited to, hospitals, health care providers, employers, health insurers, legislatures, and regulators. The letter further explains that Payer Matrix is a for-profit business representing the interest of employers and itself, not patients. Ultimately, the letter calls for Payer Matrix to stop identifying a ‘Patient Advocacy Company’ or a ‘Leading Patient Advocate.’ Read the letter here.
Last Updated on August 17, 2023 by Aimed Alliance
