According to a new report from the American Customer Satisfaction Index, consumers’ satisfaction with health insurers has hit a 10-year low. Consumers placed the blame mainly on health insurers, rather than the Affordable Care Act. Rising copays, deductibles and premiums, coupled with slow claims processing were the main drivers of consumers’ dissatisfaction with insurers. Read more here.
Last Updated on May 7, 2020 by Aimed Alliance
